Contact
- Individual Phone Problems
- Making or Receiving Calls
- Accessing Voicemail System
- Changes to Phone or Voicemail
- Order Additional Equipment
- Emergency Requests
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Emergency Requests
If there is an emergency situation with the phone system or voicemail during non-business hours, please contact Firstline at 425.460.300. Follow the voicemail prompt to leave a message for our On-Call Technician. Please leave a contact name, company name, callback number, and the nature of the emergency.
A technician will call back within 15 minutes to discuss the emergency situation and will attempt to resolve the problem over the phone, via remote access, or will dispatch to the site if necessary.