Services

Maintenance & Support

Onsite and Remote Maintenance
Firstline actively supports and maintains all of our products and services with factory training technicians and engineers. Our offices are specifically set-up to support customers either remotely or with site visits. Emergency services are available 24/7/365 simply by calling one phone number.

Maintenance Agreements & Software Assurance
All Firstline telephony and networking solutions are automatically covered by our 1-year "Customer First" maintenance agreement. Included in our maintenance plans are all software updates and upgrades ensuring your systems are kept at the most current versions.

Inventory & Guaranteed Parts Availability
Firstline maintains relationships with top suppliers of IP telephony products and services. We stock and extensive inventory of all the products we support and will guarantee parts availability for both moves, add's and changes as well as emergency services.