Firstline Specializes in Advanced IT Systems and Solutions
WE'RE FOCUSED ON YOUR SUCCESS
Firstline is a full-service Voice Communications and Network Services company connecting over 4,000 Businesses, Non-profits, and Government agencies.
We offer single-source solutions to meet our clients’ technology needs from our regional offices in Seattle, Spokane, Tacoma, Portland, Salt Lake City, Idaho, Alaska, Arizona, and California.
Our experts design, deliver and manage end-to-end solutions… phone systems, cloud communications, contact centers, network infrastructure, data centers, cabling, cyber security, and more.
Our diverse mix of clients reflects our experience and abilities in a range of environments. We pride ourselves on the custom solutions we design, install, and support for them.
COMMUNICATIONS
Firstline Specializes in Hybrid and Cloud Telephony solutions. We implement the solutions we provide with local certified project teams. Our Professional and Managed Support Services are included 24/7/365 with a local phone call in your local market.
INFRASTRUCTURE
Firstline provides a variety of secure and reliable network infrastructure solutions with 24/7/365 implementation, support, and proactive maintenance. Advance services and design are included in all our solutions delivered by local certified engineers.
AUDIO AND VIDEO ROOMS
Are you looking to modernize your meeting rooms with state-of-the-art audio and video? Let Firstline design your next conference or huddle room with our virtual configuration tools. We will deliver you a complete turn-key proposal custom designed for your meeting space.
INTERNET & SIP TRUNKING
Looking to lower the cost of your current office phone system but don’t want to migrate to the cloud? Call Firstline for a wide variety of phone service and Internet options that will lower your cost of ownership and extend the life of your current solutions.
CABLING AND PAGING
If you’re looking to install new access points, office or warehouse paging, or need help installing cabling infrastructure like patch panels and local hardware, give us a call. We specialize in installing office technologies customized for any environment.
MASS NOTIFICATION E911
Firstline provides a variety of notification and E911 solutions that comply with state and federal regulations including Kari’s Law and RAY BAUM’s Act and deal with other critical life safety notifications anywhere in your building, campus, or hotel.
DATA CENTERS
Firstline has extensive experience with private and public clouds as well as Software as a Service. If you are looking to host applications in the cloud without converting your licensing to Software as a Service, call us for a no cost on-site assessment.
PROFESSIONAL SERVICES
After we design and install your system we provide comprehensive, on-site training for administrators and end users. We can also monitor your systems and network to provide additional guidance on better ways to manage your infrastructure whenever you need it.
SUPPORT
Our team is committed to providing timely, professional, and friendly assistance through various channels, such as phone, email, or chat. We strive to resolve concerns efficiently, offer clear solutions, and maintain customer satisfaction, fostering trust and loyalty in every interaction.
SUCCESS STORIES
FLOORING RETAILER
For 20 locations in 4 states, Firstline installed and implemented 635 VoIP phones, deployed POE Switches, performed Exchange & Outlook integration, and delivers ongoing Maintenance and Support.
REAL ESTATE INVESTOR
At 13 office locations, Firstline installed 125 VoIP phones, implemented Office 365, performed Exchange & Outlook integration, and delivers ongoing Maintenance and Support.
SEATTLE THEATER
At this venue, Firstline designed and installed VoIP, implemented a Call Center for ticket sales, installed a Network Switch and Circuits, and delivers ongoing Maintenance and Support.